Shipping of geckos is dependent on weather. We will ship to an area that has a maximum high of 85F for two days, or a minimum low of 35F, and in these cases the animals will be marked hold for pickup at the closest FedEx center. Animals must be picked up day of arriving at the hold center, and we must be contacted with any issues within 1 hour of receiving the package to honor the Live Arrival Guarantee. We will contact you to verify that you are able to receive the animal. We will hold the animal until weather allows for safe shipping, but require full payment in advance.
We DO accept cancellations, but due to the limited amount as every listing is specific to the exact animal, each cancellation will be subject to a 25% fee.